I think we have fixed all the bugs with the latest installer and it should now run smoothly for Windows XP, Vista, 7 (32 & 64bit) and also all Mac OS X.
Please update your installer to the latest version available in the download page.
– Dugi Guides Installer / Updater
* Fixed compatibility issues.
* Password field is now hidden.
* Play button should now work on Mac.
Also some solutions to common problems:
* Unable to load
– Make sure you install the latest Java from http://www.java.com , if you have a very old version of Java you may have to uninstall all your Java and do a fresh installation.
* Login and Password don’t work
– First make sure you type your Login and password correctly, it is case sensitive. Try changing your password from the members area and try again.
– If you’re using Anti Virus / Spyware software please add exception to DugiGuides.exe as it maybe blocking it from communicating with our website. In some cases you may have to turn off or uninstall your AV software completely.
* Play button doesn’t work for Mac
– We have just fixed it 🙂 delete your old installer and download a new one from our download page.
If you’re still having issues with the new installer please don’t hesitate to contact our ticket support to help you.