Can you please try interacting with Jeweler’s Bench, in this video it’s located to the left of the trainer, however, there’s one just outside on the right as well (near some crates).
Video
Let’s see how you go with this, if it’s a no go, then we shall move on to realm so I can make a character on your realm and test there. Also, I have changed the settings on all other videos so you can watch them as well, the third video shows me leveling passed 20.