Viewing 9 posts - 1 through 9 (of 9 total)
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  • #165476
    Gracehopper
    Participant

      I’ve tried reloading the Guides several times, have downloaded a fresh copy of the Guides, but always get the “Failed to load” message and the suggestion to review settings. Everything in settings seems to be in order and correctly addressed in the links for retail, classic, and TMC. I’m on a Mac. Anyone else have this problem?

      #170602
      Gracehopper
      Participant

        And the Guide is not working . . . I just get a spinning circle when I try to do something with it.

        #170603
        Gracehopper
        Participant

          ANY suggestions will be appreciated.  ;)

          #170604
          Dugi
          Keymaster

            Hi can you confirm the version you are using, by checking in the addon menu inside the game.

            can you test with only dugi guides enabled, then try testing with a brand new character. 

            Can you post a screenshot 

            #170605
            Gracehopper
            Participant

              The guide seems to be working okay now . . . but I still can’t launch the game from it. I will try to send a few screen shots that may help. Not being able to launch from Dugi Guides is not a big deal, but it makes me wonder if other things aren’t working. Dugi Guides is my only add-on . . . and pretty much always has been. :)

              #170606
              Gracehopper
              Participant

                Here are screenshots that may help–using 9.0222.

                #168007
                Ozzi
                Participant

                  It appears that you installed the guides in the incorrect place; please move the DugisGuideViewerZ folder from /Applications/World of Warcraft/ to /Applications/World of Warcraft/_retail_/Interface/AddOns/.

                  Could you kindly paste the entire path for the launcher from within the Dugi Guides Installer Options? It’s cut off and I can’t tell whether it’s accurate.

                  #170609
                  Gracehopper
                  Participant

                    I’ve put the DugisGuideViewerZ where you’ve indicated, and I think that’s its only location now. Below is the entire path for the launcher.

                    /Applications/World of Warcraft/World of Warcraft Launcher.app

                    #168006
                    Ozzi
                    Participant

                      I’ve put the DugisGuideViewerZ where you’ve indicated, and I think that’s its only location now. Below is the entire path for the launcher.

                      /Applications/World of Warcraft/World of Warcraft Launcher.app

                      Excellent, and the launcher appears to be accurate.
                      Could you perhaps share some screenshot’s of the “Failed to Load” problem message?
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