Dugi Guides™ | World of Warcraft Leveling Guides © 2010 – 2024 › Forums › Troubleshooting › App crash when opening Dugi Guides on Mac

Viewing 12 posts - 1 through 12 (of 12 total)
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  • August 13, 2019 at 3:11 pm #164075
    peachii
      App crash when opening Dugi Guides on Mac

      @dugi Please help.

      Tried redownload still the same.

      Process:               Dugi Installer [935]

      Path:                  /private/var/folders/*/DugiGuides_1.2.8.app/Contents/MacOS/Dugi Installer
      Identifier:            com.brevoort.Dugi-Installer
      Version:               ???
      Code Type:             X86-64 (Native)
      Parent Process:        ??? [1]
      Responsible:           Dugi Installer [935]
      User ID:               501
      Date/Time:             2019-08-13 23:08:43.595 +0800
      OS Version:            Mac OS X 10.14.6 (18G87)
      Report Version:        12
      Bridge OS Version:     3.0 (14Y904)
      Anonymous UUID:        E47C9748-F301-5201-5CAA-BF9E2185A0AC
      Time Awake Since Boot: 3800 seconds
      System Integrity Protection: enabled
      Notes:                 Translocated Process
      Crashed Thread:        0
      Exception Type:        EXC_CRASH (Code Signature Invalid)
      Exception Codes:       0x0000000000000000, 0x0000000000000000
      Exception Note:        EXC_CORPSE_NOTIFY
      Termination Reason:    Namespace CODESIGNING, Code 0x1
      kernel messages:
      VM Regions Near 0 (cr2):
      –> 
          __TEXT                 00000001036d9000-00000001036f2000 [  100K] r-x/rwx SM=COW  
      Thread 0 Crashed:
      0                                 0x0000000104312000 _dyld_start + 0
      Thread 0 crashed with X86 Thread State (64-bit):
        rax: 0x0000000000000000  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000
        rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x00007ffeec526ad8
         r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
        r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
        rip: 0x0000000104312000  rfl: 0x0000000000000200  cr2: 0x0000000000000000
        
      Logical CPU:     0
      Error Code:      0x00000000
      Trap Number:     0
      Binary Images:
             0x1036d9000 –        0x1036f1ff7 + (???) <93193560-1B27-3C4A-BA29-970E5B773992> 
             0x104311000 –        0x10437b6ef + (655.1.1) <D3E77331-ACE5-349D-A7CC-433D626D4A5B> 
      External Modification Summary:
        Calls made by other processes targeting this process:
          task_for_pid: 0
          thread_create: 0
          thread_set_state: 0
        Calls made by this process:
          task_for_pid: 0
          thread_create: 0
          thread_set_state: 0
        Calls made by all processes on this machine:
          task_for_pid: 1941
          thread_create: 0
          thread_set_state: 0
      VM Region Summary:
      ReadOnly portion of Libraries: Total=768K resident=0K(0%) swapped_out_or_unallocated=768K(100%)
      Writable regions: Total=8400K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8400K(100%)
       
                                      VIRTUAL   REGION 
      REGION TYPE                        SIZE    COUNT (non-coalesced) 
      ===========                     =======  ======= 
      STACK GUARD                       56.0M        1 
      Stack                             8192K        1 
      __DATA                             256K        3 
      __LINKEDIT                         240K        2 
      __TEXT                             528K        2 
      shared memory                        8K        2 
      ===========                     =======  ======= 
      TOTAL                             65.0M       11 
      August 13, 2019 at 4:38 pm #166057
      jobar98
      Participant

        Same problem with crashing on opening. 

        August 13, 2019 at 9:03 pm #166058
        jobar98
        Participant
          rocess:               Dugi Installer [7187]
          Path:                  /private/var/folders/*/DugiGuides_1.2.8.app/Contents/MacOS/Dugi Installer
          Identifier:            com.brevoort.Dugi-Installer
          Version:               ???
          Code Type:             X86-64 (Native)
          Parent Process:        ??? [1]
          Responsible:           Dugi Installer [7187]
          User ID:               501
          Date/Time:             2019-08-13 17:00:13.526 -0400
          OS Version:            Mac OS X 10.14.6 (18G87)
          Report Version:        12
          Anonymous UUID:        AB8955B1-014C-4414-596A-82325E600BBE
          Sleep/Wake UUID:       CFC296E2-EDFE-4295-8575-28A0B7290A85
          Time Awake Since Boot: 200000 seconds
          Time Since Wake:       4500 seconds
          System Integrity Protection: enabled
          Notes:                 Translocated Process
          Crashed Thread:        0
          Exception Type:        EXC_CRASH (Code Signature Invalid)
          Exception Codes:       0x0000000000000000, 0x0000000000000000
          Exception Note:        EXC_CORPSE_NOTIFY
          Termination Reason:    Namespace CODESIGNING, Code 0x1
          kernel messages:
          VM Regions Near 0 (cr2):
          –> 
              __TEXT                 0000000107600000-0000000107619000 [  100K] r-x/rwx SM=COW  
          Thread 0 Crashed:
          0                                 0x000000010bdf3000 _dyld_start + 0
          Thread 0 crashed with X86 Thread State (64-bit):
            rax: 0x0000000000000000  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000
            rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x00007ffee85ffac8
             r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
            r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
            rip: 0x000000010bdf3000  rfl: 0x0000000000000200  cr2: 0x0000000000000000
            
          Logical CPU:     0
          Error Code:      0x00000000
          Trap Number:     0
          Binary Images:
                 0x107600000 –        0x107618ff7 + (???) <93193560-1B27-3C4A-BA29-970E5B773992> 
                 0x10bdf2000 –        0x10be5c6ef + (655.1.1) <D3E77331-ACE5-349D-A7CC-433D626D4A5B> 
          External Modification Summary:
            Calls made by other processes targeting this process:
              task_for_pid: 0
              thread_create: 0
              thread_set_state: 0
            Calls made by this process:
              task_for_pid: 0
              thread_create: 0
              thread_set_state: 0
            Calls made by all processes on this machine:
              task_for_pid: 121877
              thread_create: 0
              thread_set_state: 12
          VM Region Summary:
          ReadOnly portion of Libraries: Total=768K resident=0K(0%) swapped_out_or_unallocated=768K(100%)
          Writable regions: Total=8400K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8400K(100%)
           
                                          VIRTUAL   REGION 
          REGION TYPE                        SIZE    COUNT (non-coalesced) 
          ===========                     =======  ======= 
          STACK GUARD                       56.0M        1 
          Stack                             8192K        1 
          __DATA                             256K        3 
          __LINKEDIT                         240K        2 
          __TEXT                             528K        2 
          shared memory                        8K        2 
          ===========                     =======  ======= 
          TOTAL                             65.0M       11 
          Model: MacBookPro12,1, BootROM 186.0.0.0.0, 2 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.28f7
          Graphics: kHW_IntelIris6100Item, Intel Iris Graphics 6100, spdisplays_builtin
          Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54414C41522D4E5544
          Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54414C41522D4E5544
          AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.77.61.2 AirPortDriverBrcmNIC-1305.8)
          Bluetooth: Version 6.0.14d3, 3 services, 27 devices, 1 incoming serial ports
          Network Service: Wi-Fi, AirPort, en0
          Serial ATA Device: APPLE SSD SM0128G, 121.33 GB
          USB Device: USB 3.0 Bus
          USB Device: BUP Slim SL
          USB Device: Bluetooth USB Host Controller
          USB Device: Gaming Mouse G402
          Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1
          August 13, 2019 at 10:33 pm #166059
          paulas7177

            Same problem for me as well

            August 14, 2019 at 11:34 am #166060
            tlb506

              Me too.

              August 14, 2019 at 5:46 pm #166066
              rdforbes

                Same problem here too:

                Process:               Dugi Installer [26986]
                Path:                  /Applications/DugiGuides_1.2.8.app/Contents/MacOS/Dugi Installer
                Identifier:            com.brevoort.Dugi-Installer
                Version:               ???
                Code Type:             X86-64 (Native)
                Parent Process:        ??? [1]
                Responsible:           Dugi Installer [26986]
                User ID:               501
                Date/Time:             2019-08-14 13:44:55.190 -0400
                OS Version:            Mac OS X 10.14.6 (18G87)
                Report Version:        12
                Anonymous UUID:        ***
                Time Awake Since Boot: 260000 seconds
                System Integrity Protection: enabled
                Crashed Thread:        0
                Exception Type:        EXC_CRASH (Code Signature Invalid)
                Exception Codes:       0x0000000000000000, 0x0000000000000000
                Exception Note:        EXC_CORPSE_NOTIFY
                Termination Reason:    Namespace CODESIGNING, Code 0x1
                August 14, 2019 at 6:11 pm #166067
                whiteram

                  me too

                  Process:               Dugi Installer [616]
                  Path:                  /private/var/folders/*/DugiGuides_1.2.8 2.app/Contents/MacOS/Dugi Installer
                  Identifier:            com.brevoort.Dugi-Installer
                  Version:               ???
                  Code Type:             X86-64 (Native)
                  Parent Process:        ??? [1]
                  Responsible:           Dugi Installer [616]
                  User ID:               502
                  Date/Time:             2019-08-14 14:10:53.745 -0400
                  OS Version:            Mac OS X 10.14.5 (18F132)
                  Report Version:        12
                  Anonymous UUID:        BB42EC1A-AF60-3C0C-D904-9245CF95A80B
                  Time Awake Since Boot: 380 seconds
                  System Integrity Protection: enabled
                  Notes:                 Translocated Process
                  Crashed Thread:        0
                  Exception Type:        EXC_CRASH (Code Signature Invalid)
                  Exception Codes:       0x0000000000000000, 0x0000000000000000
                  Exception Note:        EXC_CORPSE_NOTIFY
                  Termination Reason:    Namespace CODESIGNING, Code 0x1
                  kernel messages:
                  VM Regions Near 0 (cr2):
                  –> 
                      __TEXT                 000000010fd36000-000000010fd4f000 [  100K] r-x/rwx SM=COW  
                  Thread 0 Crashed:
                  0                                 0x0000000116cad000 _dyld_start + 0
                  Thread 0 crashed with X86 Thread State (64-bit):
                    rax: 0x0000000000000000  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000
                    rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x00007ffedfec9ad8
                     r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
                    r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
                    rip: 0x0000000116cad000  rfl: 0x0000000000000200  cr2: 0x0000000000000000
                    
                  Logical CPU:     0
                  Error Code:      0x00000000
                  Trap Number:     0
                  Binary Images:
                         0x10fd36000 –        0x10fd4eff7 + (???) <93193560-1B27-3C4A-BA29-970E5B773992> 
                         0x116cac000 –        0x116d166ef + (655.1.1) <CE635DB2-D47E-3C05-A0A3-6BD982E7E750> 
                  External Modification Summary:
                    Calls made by other processes targeting this process:
                      task_for_pid: 0
                      thread_create: 0
                      thread_set_state: 0
                    Calls made by this process:
                      task_for_pid: 0
                      thread_create: 0
                      thread_set_state: 0
                    Calls made by all processes on this machine:
                      task_for_pid: 113
                      thread_create: 0
                      thread_set_state: 0
                  VM Region Summary:
                  ReadOnly portion of Libraries: Total=768K resident=0K(0%) swapped_out_or_unallocated=768K(100%)
                  Writable regions: Total=8400K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8400K(100%)
                   
                                                  VIRTUAL   REGION 
                  REGION TYPE                        SIZE    COUNT (non-coalesced) 
                  ===========                     =======  ======= 
                  STACK GUARD                       56.0M        1 
                  Stack                             8192K        1 
                  __DATA                             256K        3 
                  __LINKEDIT                         240K        2 
                  __TEXT                             528K        2 
                  shared memory                        8K        2 
                  ===========                     =======  ======= 
                  TOTAL                             65.0M       11 
                  Model: iMac18,3, BootROM 172.0.0.0.0, 4 processors, Intel Core i5, 3.8 GHz, 8 GB, SMC 2.41f1
                  Graphics: kHW_AMDRadeonPro580Item, Radeon Pro 580, spdisplays_pcie_device, 8 GB
                  Memory Module: BANK 0/DIMM0, 4 GB, DDR4, 2400 MHz, 0x802C, 0x344154463531323634485A2D3247334232202020
                  Memory Module: BANK 1/DIMM0, 4 GB, DDR4, 2400 MHz, 0x802C, 0x344154463531323634485A2D3247334232202020
                  AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x16F), Broadcom BCM43xx 1.0 (7.77.61.2 AirPortDriverBrcmNIC-1305.8)
                  Bluetooth: Version 6.0.12f1, 3 services, 27 devices, 1 incoming serial ports
                  Network Service: Wi-Fi, AirPort, en1
                  Serial ATA Device: APPLE HDD ST2000DM001, 2 TB
                  USB Device: USB 3.0 Bus
                  USB Device: Magic Keyboard
                  USB Device: Bluetooth USB Host Controller
                  USB Device: FaceTime HD Camera (Built-in)
                  USB Device: Razer Naga 2014
                  USB Device: Video Capture
                  Thunderbolt Bus: iMac, Apple Inc., 41.1
                  August 14, 2019 at 9:58 pm #166068
                  butmadnnw
                  Participant

                    Here, too. Every time I try to open the launcher today.

                    August 14, 2019 at 11:40 pm #166069
                    Dugi
                    Keymaster

                      hi we’re looking into this 

                      August 15, 2019 at 8:29 am #166073
                      Dugi
                      Keymaster

                        Please download this latest version to fix the issue 

                        https://download.dugiguides.com/DugiGuides_1.2.9.zip

                        August 15, 2019 at 11:08 am #166075
                        butmadnnw
                        Participant

                          Thank you, launcher is working again!

                          August 15, 2019 at 3:33 pm #166077
                          peachii

                            Thanks and appreciate the quick fix!

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