First try /dugi fix and log out of game to the character select screen and then log back in. If it does the same thing then do the following:
Use the latest Dugi Installer, click on Settings and then click on Repair, after repair is complete, click on Okay. Check your log-in details (dugiguides.com Username & Password) and click on Okay. Click Reinstall if the guide does not automatically install the latest update.
Use the latest Dugi Installer, click on Settings and then click on Repair, after repair is complete, click on Okay. Check your log-in details (dugiguides.com Username & Password) and click on Okay. Click Reinstall if the guide does not automatically install the latest update.