Pre-Purchase / Sales Questions

Refund Policy

If you don’t like the WoW, Horde or Alliance guides that you purchased for ANY reason, you can return it for an immediate 100% refund of your purchase price. And remember, this is a 60 days guarantee. You’re free to return it next week, next month, or up to 60 days from now. Just e-mail me and I’ll process an immediate 100% refund.

With your instant money-back guarantee, there is literally NO RISK.

Dave Farrell (Dugi)

Is this legal? Will my account get banned for using Dugi Guides?

Dugi Guides has been in business for over 4 years and not 1 customer has ever had their account banned for using our products.

A new AddOn policy was introduced by Blizzard back in May 2009 to prevent addons such as (Questhelper and Carbonite) in particular from advertising and selling a premium version addon directly inside World of Warcraft.

Dugi Guides follows all of Blizzard AddOns policy by

  1. Providing the fully functional Dugi Guides addon and all updates the addon itself free of charge.
  2. No advertising exist with our addons.

The paid guides that we sell is in an eBook digital format and it is not premium version of our AddOn.

DugiGuides_.exe is our simple installer program designed for easy installation and update of our guides. It is written in C## and we guarantee that it contains no malicious virus or spyware of any kind. You can confirm the file is safe before you download by submiting the download url to VirusTotal which will check the file with over 30 AV Engine.

Our installer works by downloading a ZIP file tailored to your account from our server and extract it into your World of Warcraft\_retail_\Interface\AddOns\DugisGuideViewerZ\  folder.

And our ZIP file will only contain various Text (LUA, XML, TOC) and Image (TGA, BLP) files that follows the World of Warcraft standard.

Simply put it is not possible for you to compromise your account by using anything from and we guarantee it.


Will it work for my OS?

Dugi Guides will work on ANY operating system that can play World of Warcraft. The only requirement for our guides is World of Warcraft itself.

However our installer currently only support Windows XP, Vista, 7 and Mac.  Other OS will have to install the files manually by downloading the Zip file.