Payment declined by Dugi again.

[teelecrowe]

I’ve been unable to get your payment system to accept my payment.

I’ve tried 4 different browsers on 2 different pc’s and 5 different cards. Both debit and credit card.

Gives the same declined message.

Yet Blizzard was able to process the Shadowland pre-purchase today with one of the same cards with no problem.

So at this point I am unable to use guides on any of my mid or upper level toons.

[Dugi]

hi,.I’m not sure what the issue is, your email or card might be blacklisted by clickbank or your country of purchase is not supported. 

can you open a ticket and tell us what you want and we can accept direct payment to our paypal account dugi at ultimatewowguide.com 

[teelecrowe]

Reply to Dugi.

I decided to activate and use a PayPal account.

It processed successfully that way..

Dugi said:

hi,.I’m not sure what the issue is, your email or card might be blacklisted by clickbank or your country of purchase is not supported. 

can you open a ticket and tell us what you want and we can accept direct payment to our paypal account dugi at ultimatewowguide.com 

[sarah0609]

can not change payment plan

[Ozzi]

@sarah0609 try going to https://www.clkbank.com/ this is the initial place that makes the payments, or alternatively, you can create a ticket https://www.dugiguides.com/amember/helpdesk and a staff member will point you in the right direction.
P.S I am so sorry for the late reply, I missed this post.

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