Hi and thank you for getting back with me. I am logged in. Logged out and logged back in to be sure. Reinstalled 3 times and still, doesn’t work. Got the pop up with Chromie but when I click on any of the links, I get no guide loaded. I’ve tried to search for the guide for “Jade Forest” and it doesn’t come up either. I don’t want to play without my Dugi Guide. 
Thank you.