Dugi Guides™ | World of Warcraft Leveling Guides © 2010 – 2026 › Forums › Troubleshooting › App crash when opening Dugi Guides on Mac

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • August 13, 2019 at 3:11 pm #164075
    peachii
    Member
    App crash when opening Dugi Guides on Mac

    @dugi Please help.

    Tried redownload still the same.

    Process:               Dugi Installer [935]

    Path:                  /private/var/folders/*/DugiGuides_1.2.8.app/Contents/MacOS/Dugi Installer
    Identifier:            com.brevoort.Dugi-Installer
    Version:               ???
    Code Type:             X86-64 (Native)
    Parent Process:        ??? [1]
    Responsible:           Dugi Installer [935]
    User ID:               501
    Date/Time:             2019-08-13 23:08:43.595 +0800
    OS Version:            Mac OS X 10.14.6 (18G87)
    Report Version:        12
    Bridge OS Version:     3.0 (14Y904)
    Anonymous UUID:        E47C9748-F301-5201-5CAA-BF9E2185A0AC
    Time Awake Since Boot: 3800 seconds
    System Integrity Protection: enabled
    Notes:                 Translocated Process
    Crashed Thread:        0
    Exception Type:        EXC_CRASH (Code Signature Invalid)
    Exception Codes:       0x0000000000000000, 0x0000000000000000
    Exception Note:        EXC_CORPSE_NOTIFY
    Termination Reason:    Namespace CODESIGNING, Code 0x1
    kernel messages:
    VM Regions Near 0 (cr2):
    –> 
        __TEXT                 00000001036d9000-00000001036f2000 [  100K] r-x/rwx SM=COW  
    Thread 0 Crashed:
    0                                 0x0000000104312000 _dyld_start + 0
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000
      rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x00007ffeec526ad8
       r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
      r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
      rip: 0x0000000104312000  rfl: 0x0000000000000200  cr2: 0x0000000000000000
      
    Logical CPU:     0
    Error Code:      0x00000000
    Trap Number:     0
    Binary Images:
           0x1036d9000 –        0x1036f1ff7 + (???) <93193560-1B27-3C4A-BA29-970E5B773992> 
           0x104311000 –        0x10437b6ef + (655.1.1) <D3E77331-ACE5-349D-A7CC-433D626D4A5B> 
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 1941
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=768K resident=0K(0%) swapped_out_or_unallocated=768K(100%)
    Writable regions: Total=8400K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8400K(100%)
     
                                    VIRTUAL   REGION 
    REGION TYPE                        SIZE    COUNT (non-coalesced) 
    ===========                     =======  ======= 
    STACK GUARD                       56.0M        1 
    Stack                             8192K        1 
    __DATA                             256K        3 
    __LINKEDIT                         240K        2 
    __TEXT                             528K        2 
    shared memory                        8K        2 
    ===========                     =======  ======= 
    TOTAL                             65.0M       11 
    August 13, 2019 at 4:38 pm #166057
    jobar98
    Participant

    Same problem with crashing on opening. 

    August 13, 2019 at 9:03 pm #166058
    jobar98
    Participant
    rocess:               Dugi Installer [7187]
    Path:                  /private/var/folders/*/DugiGuides_1.2.8.app/Contents/MacOS/Dugi Installer
    Identifier:            com.brevoort.Dugi-Installer
    Version:               ???
    Code Type:             X86-64 (Native)
    Parent Process:        ??? [1]
    Responsible:           Dugi Installer [7187]
    User ID:               501
    Date/Time:             2019-08-13 17:00:13.526 -0400
    OS Version:            Mac OS X 10.14.6 (18G87)
    Report Version:        12
    Anonymous UUID:        AB8955B1-014C-4414-596A-82325E600BBE
    Sleep/Wake UUID:       CFC296E2-EDFE-4295-8575-28A0B7290A85
    Time Awake Since Boot: 200000 seconds
    Time Since Wake:       4500 seconds
    System Integrity Protection: enabled
    Notes:                 Translocated Process
    Crashed Thread:        0
    Exception Type:        EXC_CRASH (Code Signature Invalid)
    Exception Codes:       0x0000000000000000, 0x0000000000000000
    Exception Note:        EXC_CORPSE_NOTIFY
    Termination Reason:    Namespace CODESIGNING, Code 0x1
    kernel messages:
    VM Regions Near 0 (cr2):
    –> 
        __TEXT                 0000000107600000-0000000107619000 [  100K] r-x/rwx SM=COW  
    Thread 0 Crashed:
    0                                 0x000000010bdf3000 _dyld_start + 0
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000
      rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x00007ffee85ffac8
       r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
      r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
      rip: 0x000000010bdf3000  rfl: 0x0000000000000200  cr2: 0x0000000000000000
      
    Logical CPU:     0
    Error Code:      0x00000000
    Trap Number:     0
    Binary Images:
           0x107600000 –        0x107618ff7 + (???) <93193560-1B27-3C4A-BA29-970E5B773992> 
           0x10bdf2000 –        0x10be5c6ef + (655.1.1) <D3E77331-ACE5-349D-A7CC-433D626D4A5B> 
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 121877
        thread_create: 0
        thread_set_state: 12
    VM Region Summary:
    ReadOnly portion of Libraries: Total=768K resident=0K(0%) swapped_out_or_unallocated=768K(100%)
    Writable regions: Total=8400K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8400K(100%)
     
                                    VIRTUAL   REGION 
    REGION TYPE                        SIZE    COUNT (non-coalesced) 
    ===========                     =======  ======= 
    STACK GUARD                       56.0M        1 
    Stack                             8192K        1 
    __DATA                             256K        3 
    __LINKEDIT                         240K        2 
    __TEXT                             528K        2 
    shared memory                        8K        2 
    ===========                     =======  ======= 
    TOTAL                             65.0M       11 
    Model: MacBookPro12,1, BootROM 186.0.0.0.0, 2 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.28f7
    Graphics: kHW_IntelIris6100Item, Intel Iris Graphics 6100, spdisplays_builtin
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54414C41522D4E5544
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54414C41522D4E5544
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.77.61.2 AirPortDriverBrcmNIC-1305.8)
    Bluetooth: Version 6.0.14d3, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM0128G, 121.33 GB
    USB Device: USB 3.0 Bus
    USB Device: BUP Slim SL
    USB Device: Bluetooth USB Host Controller
    USB Device: Gaming Mouse G402
    Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1
    August 13, 2019 at 10:33 pm #166059
    paulas7177
    Member

    Same problem for me as well

    August 14, 2019 at 11:34 am #166060
    tlb506
    Participant

    Me too.

    August 14, 2019 at 5:46 pm #166066
    rdforbes
    Member

    Same problem here too:

    Process:               Dugi Installer [26986]
    Path:                  /Applications/DugiGuides_1.2.8.app/Contents/MacOS/Dugi Installer
    Identifier:            com.brevoort.Dugi-Installer
    Version:               ???
    Code Type:             X86-64 (Native)
    Parent Process:        ??? [1]
    Responsible:           Dugi Installer [26986]
    User ID:               501
    Date/Time:             2019-08-14 13:44:55.190 -0400
    OS Version:            Mac OS X 10.14.6 (18G87)
    Report Version:        12
    Anonymous UUID:        xxx
    Time Awake Since Boot: 260000 seconds
    System Integrity Protection: enabled
    Crashed Thread:        0
    Exception Type:        EXC_CRASH (Code Signature Invalid)
    Exception Codes:       0x0000000000000000, 0x0000000000000000
    Exception Note:        EXC_CORPSE_NOTIFY
    Termination Reason:    Namespace CODESIGNING, Code 0x1
    August 14, 2019 at 6:11 pm #166067
    whiteram
    Member

    me too

    Process:               Dugi Installer [616]
    Path:                  /private/var/folders/*/DugiGuides_1.2.8 2.app/Contents/MacOS/Dugi Installer
    Identifier:            com.brevoort.Dugi-Installer
    Version:               ???
    Code Type:             X86-64 (Native)
    Parent Process:        ??? [1]
    Responsible:           Dugi Installer [616]
    User ID:               502
    Date/Time:             2019-08-14 14:10:53.745 -0400
    OS Version:            Mac OS X 10.14.5 (18F132)
    Report Version:        12
    Anonymous UUID:        BB42EC1A-AF60-3C0C-D904-9245CF95A80B
    Time Awake Since Boot: 380 seconds
    System Integrity Protection: enabled
    Notes:                 Translocated Process
    Crashed Thread:        0
    Exception Type:        EXC_CRASH (Code Signature Invalid)
    Exception Codes:       0x0000000000000000, 0x0000000000000000
    Exception Note:        EXC_CORPSE_NOTIFY
    Termination Reason:    Namespace CODESIGNING, Code 0x1
    kernel messages:
    VM Regions Near 0 (cr2):
    –> 
        __TEXT                 000000010fd36000-000000010fd4f000 [  100K] r-x/rwx SM=COW  
    Thread 0 Crashed:
    0                                 0x0000000116cad000 _dyld_start + 0
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000
      rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x00007ffedfec9ad8
       r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
      r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
      rip: 0x0000000116cad000  rfl: 0x0000000000000200  cr2: 0x0000000000000000
      
    Logical CPU:     0
    Error Code:      0x00000000
    Trap Number:     0
    Binary Images:
           0x10fd36000 –        0x10fd4eff7 + (???) <93193560-1B27-3C4A-BA29-970E5B773992> 
           0x116cac000 –        0x116d166ef + (655.1.1) <CE635DB2-D47E-3C05-A0A3-6BD982E7E750> 
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 113
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=768K resident=0K(0%) swapped_out_or_unallocated=768K(100%)
    Writable regions: Total=8400K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8400K(100%)
     
                                    VIRTUAL   REGION 
    REGION TYPE                        SIZE    COUNT (non-coalesced) 
    ===========                     =======  ======= 
    STACK GUARD                       56.0M        1 
    Stack                             8192K        1 
    __DATA                             256K        3 
    __LINKEDIT                         240K        2 
    __TEXT                             528K        2 
    shared memory                        8K        2 
    ===========                     =======  ======= 
    TOTAL                             65.0M       11 
    Model: iMac18,3, BootROM 172.0.0.0.0, 4 processors, Intel Core i5, 3.8 GHz, 8 GB, SMC 2.41f1
    Graphics: kHW_AMDRadeonPro580Item, Radeon Pro 580, spdisplays_pcie_device, 8 GB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR4, 2400 MHz, 0x802C, 0x344154463531323634485A2D3247334232202020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR4, 2400 MHz, 0x802C, 0x344154463531323634485A2D3247334232202020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x16F), Broadcom BCM43xx 1.0 (7.77.61.2 AirPortDriverBrcmNIC-1305.8)
    Bluetooth: Version 6.0.12f1, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: APPLE HDD ST2000DM001, 2 TB
    USB Device: USB 3.0 Bus
    USB Device: Magic Keyboard
    USB Device: Bluetooth USB Host Controller
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Razer Naga 2014
    USB Device: Video Capture
    Thunderbolt Bus: iMac, Apple Inc., 41.1
    August 14, 2019 at 9:58 pm #166068
    butmadnnw
    Participant

    Here, too. Every time I try to open the launcher today.

    August 14, 2019 at 11:40 pm #166069
    Dugi
    Keymaster

    hi we’re looking into this 

    August 15, 2019 at 8:29 am #166073
    Dugi
    Keymaster

    Please download this latest version to fix the issue 

    https://download.dugiguides.com/DugiGuides_1.2.9.zip

    August 15, 2019 at 11:08 am #166075
    butmadnnw
    Participant

    Thank you, launcher is working again!

    August 15, 2019 at 3:33 pm #166077
    peachii
    Member

    Thanks and appreciate the quick fix!

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